FAQ’s

Thinking about bringing Heart to Home Meals to your neighborhood? Here are a few of our most frequently asked questions about the process.

Still have questions? Click here to fill out an information request form, and we’ll get back to you soon!

Can I buy a franchise simply as an investment?

No. In our experience we have found that the highest performing franchises are those that are led and managed actively by the Franchise Partner. As Franchise Partner your role as leader of the team is central to the success of the business.

What is the cost of a franchise?

The price of each opportunity is determined by the goodwill of the existing franchise, including a customer database, and the cost of the premises to house the product, office space for your team and a fleet of vehicles to deliver the food. Please see the financial section of the website for information or give us a call with any questions.

How long is a franchise term?

Franchises are awarded for an initial 7 year term. Renewal fees are 50% of the franchise fee at the time or $ 20,000 (whichever is less).

Can I own another business alongside running a Heart to Home Meals franchise?

Yes, as long as the ownership of that businesses doesn’t impact your hands-on running of the franchise and your engagement with Heart to Home Meals.

What charges are there from the franchisee?

We operate a simplistic model. You simply purchase the soups, meals and desserts from us and sell them on. There are no ongoing service fees, national marketing contributions or other hidden costs.

We pass on the licence costs for using our IT software.

We organize National direct mail campaigns that you have the option to buy into.

When you come to renew your Franchise after the initial 7-year term, renewal fees are 50% of the franchise fee at the time or $ 20,000 (whichever is less).

How is a franchise area defined?

Our franchise network is divided by postcode areas. Once you purchase a franchise area, you will have exclusive rights to deliver in that area – the food is not available in any retail environments.

What support will I receive?

See our support page for more details.

Can I talk to a current Franchise Partner to understand more?

Yes. We want you to be as informed as possible before you make your decision – communicating with our current Franchise Partners is a crucial part of our recruitment process.